Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

Children and an adult at the kitchen sink washing up dishes

Information and advice for customers

Technical guidance for developers and the supply chain

Search results

Views

The Net Zero strategy must not be the end of Government ambition

News

Water UK responds to Storm Overflows Taskforce announcement

News

Water UK statement about Ofwat’s announcement on Final Determination

Under Final Determinations announced by Ofwat today, average water and waste water bills will come down by 5% in real terms over the next five years – a decrease in the average bill across England and Wales of £20 by 2020.

Publications

Environment Bill: Amendments to Improve the Water Environment

News

Fine to Flush certification to end

Publications

Foodservices - Fat, Oil and Grease Management Guide

Publications

DWMP engagement

During the summer of 2021, the Environment Agency worked in collaboration with Water UK and Ofwat to look at Risk Management Authority contributions towards the production of DWMPs.

Several examples of best practice were identified and these have been brought together in the DWMP engagement case studies summary.

Publications

Introduction to Sewerage Sector Guidance

A non-technical introduction to Sewerage Sector Guidance documentation approved by Ofwat under its Code for Adoption Agreements.

Publications

A framework for the production of Drainage and Wastewater Management Plans

Publications

Water UK Guidance to 2011 private sewer transfer

News

Sustainable drainage - refining the approach

The water industry and other stakeholders continue to work together to support the implementation of Sustainable Urban Drainage Systems (SUDS), but a number of issues remain to be resolved.