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Update on Discover Water

English and Welsh water companies, CCWater, Ofwat and Water UK are working together to set up an independent service to resolve disputes when companies and their customers are unable to reach agreement.

The water sector has delivered major benefits to customers, society and the environment over the past 25 years. Our water supplies are even more reliable, our drinking water remains among the best in the world and our rivers and beaches are cleaner than ever before. This success has been underpinned by partnerships, in particular with investors.